duaai-privacy-policy

PRIVACY POLICY

Last updated: December 2024

  1. Introduction

DuaAI (‘we’, ‘our’, or ‘us’) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

  1. Information We Collect

Personal Information: • Email address and password for account creation • Profile information (name, preferences) • User-generated content (saved duas, preferences)

Usage Information: • App usage patterns and interactions • Generated duas and user inputs • Device information and app performance data

Technical Information: • Device type, operating system, and app version • IP address and general location data • Crash reports and error logs

  1. How We Use Your Information

We use the collected information to: • Provide and maintain the DuaAI service • Generate personalized duas based on your inputs • Save and sync your duas across devices • Improve app functionality and user experience • Send important service updates and notifications • Ensure app security and prevent fraud • Comply with legal obligations

  1. Data Processing and AI

• Your inputs are processed by AI to generate relevant duas • We do not use your personal duas for training our AI models • Generated content is created specifically for your use • We maintain the sacred nature of Islamic content throughout processing

  1. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these circumstances: • With your explicit consent • To comply with legal requirements • With service providers who assist in app operation • To protect our rights and safety • In case of business transfer or merger

  1. Data Security

We implement appropriate security measures to protect your information: • Encryption of data in transit and at rest • Secure authentication and access controls • Regular security assessments and updates • Limited access to personal data by authorized personnel only

  1. Data Retention

• Account data: Retained while your account is active • Generated duas: Stored until you delete them or close your account • Usage analytics: Anonymized after 2 years • You can request deletion of your data at any time

  1. Your Rights (GDPR)

EU users have the following rights: • Right to access your personal data • Right to rectification of inaccurate data • Right to erasure (‘right to be forgotten’) • Right to restrict processing • Right to data portability • Right to object to processing • Right to withdraw consent

To exercise these rights, contact us at shima.omarkhail@gmail.com

  1. Children’s Privacy

• DuaAI is not intended for children under 13 • We do not knowingly collect personal information from children under 13 • If we become aware of such collection, we will delete it immediately • Parents can contact us to review or delete their child’s information

  1. International Data Transfers

• Your data may be processed in countries other than your own • We ensure adequate protection through standard contractual clauses • EU data transfers comply with GDPR requirements • US data transfers comply with applicable US laws

  1. Cookies and Tracking

• We use essential cookies for app functionality • Analytics cookies help us improve the service • You can control cookie preferences in your device settings • We do not use tracking cookies for advertising

  1. Third-Party Services

We use third-party services for: • User authentication (Supabase) • AI processing (OpenAI) • Analytics and crash reporting • Payment processing (if applicable)

These services have their own privacy policies

  1. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via the app or email. Continued use of the service after changes constitutes acceptance of the new policy.

  1. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Email: shima.omarkhail@gmail.com

For EU users, you also have the right to lodge a complaint with your local data protection authority.